Without putting any brand names in this post … I shall attempt to share with you my experience of “cutting the cable” (so to speak) !
Having been a loyal customer of “the cable” … from the days of dial-up (we had to use a software called Trumpet Winsock to dial up the internet) … I’ve been slightly peeved that my connection’s been crap of late. So what did I do ? I succumbed to advertising … I “cut the cable” !
Excited at the prospect of not having to be “tied” down (there are a lotta puns in this post huh) … I headed to the nearest mall to look out for one of these vendors selling the wireless package … and lo and behold … FOUND ONE in Kota Damansara !
Speaking to one of their (overly) enthusiastic “customer service” reps (he’s really just a part-timer) … he assured me that … “Boss … your area ar … the signal ar … very powerful wan the signal … got station next to your apartment ma” ! So I was like “WOAH !!! SIGN ME UP NOW !!!” … and I did. He also assured me that I had a 7-day trial period and if I wasn’t happy with the service … I’d get my RM100 back.
Excited as a dog with a bone … I drove home as fast as I could (within the speed limit Mr. Policeman) … I tore apart the wrapping and hooked it up … and it booted up … first the red light comes on (manual says it’s initializing the internal hardware … ok cool) … then the orange light comes on (manual says it’s still initializing … ok … no problem) … and then FINALLY … the GREEN light comes on … oh wait a minute … the manual says all the lights come on in sequence when initializing and it doesn’t reflect the signal strength (dammit !).
OK … nooow it’s searching for the signal and the signal strength iiiiiissssss … ORANGE !!! Alamak … why so weak ?! Aik ?!?! Now it’s RED ! WHAT’S GOING ON HERE ?!?!?!
They said the signal in my area was gonna be strong … and furthermore I placed the terminal facing outward at my window ! Maybe I’ll try it somewhere else in my apartment … my bedroom … the kitchen … the living room … in another part of the living room … in the bathroom … above the water heater in the living room … ok … last resort … the balcony … YAY ! It’s … orange … why isn’t it green ?! So what do I do ? I stick it out further … and further … and further out till I’m holding the terminal in my hands with arms stretched out as far as I can and I’m on my tippy-toes already … and finally GREEN !!!
What gives ?! I’ve got to go thru SOOOOO much trouble for a strong signal ?! This blows !
What do I do now ? I’ve already said I was NEVER going back to the “wired ones” !
So now I’m in a dilemma … I’ve returned “the terminal” and I’m currently Internet-less at home.
Drop me a comment … should I go back to the “wired ones” or should I keep searching for another broadband provider ? I need one ASAP !!!